Product Return & Repair


Return Authorization Procedure

For Return Merchandise Authorization (RMA) shipping information, please complete the Neuralynx RMA Form linked below. Once this form is completed, a Neuralynx Representative will contact you at the email you provide in the form.

Neuralynx RMA Form

Neuralynx, Inc.
Attn: RMA# xxxxx
105 Commercial Drive
Bozeman, MT 59715
406-585-4542


Electronics Disposal Program


Consumable Products Return Policy

Neuralynx strives to reduce any possibility for cross-contamination. Therefore, any products that are designed for close contact with subjects -headcaps - may not be returned for credit if removed from the original packaging.


Product Warranty

All Neuralynx products include a one (1) year warranty from date of purchase unless otherwise specified as follows:

  • ATLAS system hardware includes a three (3) year manufacturer's warranty. Hardware may be returned within 30 days
    with valid RMA#.
  • HP® computers include 2 years on parts, labor, and on-site service through HP support.
  • Neuralynx only sells and supports current software versions.

Other Contact Information

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